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  • customerservice[at]dav-ai[dot]com

  • 9875941363

  • India

Got  some  Questions?  We've Got  You Covered

Browse our FAQs to find answers to common questions. We’re here to help every step of the way.

What can I use Davai for?

This app is one of India’s first app designed exclusively for Pharma stockists/retailers. A unique platform that connects stockists/retailers directly with the manufacturing company, giving you complete control and transparency of your orders and inventory.

Who can place orders on Davai?

Any stockist or retailer with valid KYC (GST/PAN and drug license number) can place orders on Davai.

What payment methods are accepted on Davai?

Davai accepts almost all modes of payment, including bank transfers (IMPS, NEFT and RTGS), credit and debit cards, UPI, Net banking and most digital wallets like PayTM.

How long will it take for my order to be delivered?

Our team is continuously monitoring all orders and most orders are dispatched within 24 hours. Orders received before 11am are usually dispatched on the same day whereas orders received after 6pm are usually dispatched on the next working day.

How do I know if my medication is genuine?

Your orders are placed directly with verified manufacturers and so all your purchases on Davai are guaranteed to be genuine. Davai DOES NOT hold inventory or stock goods and so you can rest assured that you are buying directly from the manufacturers.